Emirate of Sharjah is one of the leading Emirates of the UAE that is termed as a thriving and prospering market. It is home to millions of residents and visitors who come from diverse backgrounds. The business in Sharjah ranges from physical outlets to online platforms that have urged the need for consumer protection rights in Sharjah. It has become an integral part of the UAE legal framework.
Consumer protection rights safeguard the buyers from all kinds of fraudulent activities, unfair trade practices, and consumer exploitation. It also secures them from unsafe products or goods. The prime goal is to strengthen the public trust and boosts consumers’ confidence. If there is a case against any person or company then we suggest at the start of this article, to consult experienced lawyers in Sharjah. For consumer protection rights in Sharjah, the professional attorneys in Sharjah, are the best available option.
Consumer rights in Sharjah:
Emirate of Sharjah has earned an immense reputation to have a transparency and fair marketplace. The Federal Law No. 15 of 2020 on Consumer Protection is the backbone. The law guarantees consumers a handful of rights. The consumers have the right to obtain clear information and also receive safer products.
Furthermore, the consumers are protected from misleading and deceptive promotions and marketing. The law also addresses the challenges of modern-day commercial activities. It may include online shopping, e-commerce, and digital payment modes that have evolved over time.
It is mandatory on businesses to provide accurate information regarding the product or service to the buyers. Besides, the offered warranties and terms and conditions must also be revealed without misleading the end buyer.
Additionally, the law punishes those who violate the obligations. The business that fails to comply may face penalties like heavy fines and suspension of business licensing.
The UAE law offers a wide range of consumer protection. They have the full right to safety. Therefore, the product must not harm the user or the environment.
Furthermore, have the right to assess the correct and accurate information about the product. Therefore, the companies must provide transparent details about the product description, pricing, and usage.
Moreover, the consumers have the right to choose between the various alternatives in the market. There are proper laws that prevent monopolistic practices and other ways to exploit consumers. The consumers
It also holds the right to compensation if they suffer any kind of loss due to defective or misleading goods. All the consumer rights mentioned above are legally enforceable. This provides individuals with strong legal avenues to seek justice and fair treatment.
Authorities supporting consumomic Development (SEDD) is the regulatory body in Sharjah that oversees consumer complaints. They have the main authority that handles a range of consumer claims and disputes in Sharjah.
SEDD runs hotline centers and online platforms to facilitate the residents and visitors in the city. They can easily report the violation and exploitation to seek justice.
In addition, the department also thoroughly investigates the complaints and imposes the penalties wherever required. They also play a role in mediating between the consumer and business.
The Sharjah Department of Economic Development SEDD proactively takes part in preventing unfair trade practices in Sharjah. It also makes sure that the businesses inside the city operate according to the UAE federal laws and emirate level regulations.
Consumer Protection and the Uprising of E-Commerce:
E-commerce and online shopping have expanded insanely over the past few years. Therefore, this has surge the need for consumer protection who are using online platforms for purchasing.
Sharjah has been active in bringing changes to the laws that accommodate online purchasing. The new laws reduce the risks of counterfeit goods or unclear return policies.
The Federal Law No. 15 of 2020 primarily covers e-commerce transactions. It obligates businesses and companies to provide secure payment systems to customers.
Besides, they also encourage the business to have fair and transparent refund policies. Moreover, it also promotes accurate digital advertising and promotion.
It is very common that, despite rules and legislation, disputes in online transactions do arise. The natures of the disputes are complex in nature which is why there is a need of a competent lawyer in Sharjah.
They are often consulted to resolve matters in an effective and efficient way. They also work towards protecting the consumer’s interest.
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Laws and Standards for advertisement and promotions:
False advertising and misleading marketing are major issues. It must be addressed in the true spirit. Therefore, the federal law No. 5 of 1985, named Civil Transactions Law, and is present to prevent it.
The protection is placed to make sure the contracts and promotional campaigns are first, correct, and not deceptive.
In Sharjah, the authorities actively monitor all kinds of advertisements and promotions. They scrutinize the traditional and digital media. The prime motive is to identify the misleading claims and also refrain from any hidden terms or conditions.
Therefore, the companies and businesses that misguide the customers will have punitive measures. It may include actions like heavy charges and license suspension. However, the consumers can demand for monetary compensation against the damages or losses suffered.
Key role of Professional Lawyers in Sharjah:
The law firms in Sharjah can assist businesses and individuals facing such problems. They have a deeper understanding of the laws and regulations and thus guide accordingly.
The disputes are also very common. The attorneys in Sharjah assist the consumers in filing legal complaints. They can also help in claiming the refunds or seeking adjustments.